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About Xerox Global ServicesXerox Global Services is the world leader in document outsourcing services with more than 20 years’ experience and over 15,000 business professionals in 160 countries. Enterprise Document ServicesSM is our strategic approach for helping companies take control of costs associated with their documents and document-related business processes which, according to industry analysts, can represent 3% or more of a company’s operating budget.
Our Services | Industry Focus | Case Studies | White Papers | Services Catalog
Measurable Business ResultsBased on our in-depth expertise, leading-edge assessment tools, and innovative services, we transform the way our clients work with paper and digital documents. The end result is up-front, committed cost savings typically in the range of 10% to 30%. Our services also focus on improving client productivity and workflow, tightening information security and compliance, enhancing environmental sustainability and helping our clients achieve incremental revenue growth and improved customer satisfaction and loyalty.
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Aliant
Aliant worked with us to redesign their monthly bills, reducing billing inquiries by 30% while improving 1:1 cross-selling capabilities.
McGraw Hill
McGraw Hill Construction outsourced the work performed by 5 in-house imaging centers to Xerox and developed a secure web portal with over 32 million indexed images.
UK Department for Work and Pensions
The UK Department for Work and Pensions improved information quality and document access for over 20 million citizens while enhancing the productivity of their resources.
FG Wilson
FG Wilson increased the productivity of their production printing operation by 100% while generating first-year savings of £225,000.
KeyCorp
KeyCorp reduced their document devices from 10,000 to 3,000, significantly reducing the cost of printing year-over-year, and reducing paper consumption by 30%.
Service Delivery Excellence
We recognize the importance of service delivery in successfully achieving measurable business results and we have built a global service delivery organization based on these world-class capabilities:
- Use of Lean Six Sigma methodologies and tools to foster continuous process improvement and drive cost and waste out of your business.
- A global network of service delivery centers built on common service platforms that provide access to Xerox Global Services resources and expertise that can help streamline your business and achieve a competitive advantage.
- A single worldwide services delivery management model aligned to industry standards, developed and refined over several years, and focused on seamless service transition, business continuity, and ongoing innovation.
View or print our Services Directory or call 1-800-275-9376, ext 947, to find out how Xerox Global Services can help you take control of your documents and document-related business processes.
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