Xerox is the global leader in document management, offering the widest array of products, services and solutions in the industry. Xerox Global Services, one of three main business units within Xerox, offers a broad portfolio of services including outsourcing and consulting.

We work with our clients to improve and manage their document intensive business processes - everyday processes like customer communications, billing, training or records management. Xerox Global Services are worldwide leaders in document outsourcing and are able to re-engineer all areas of document activity, delivering improved document processes and significant savings in document costs.

We work with clients in all sectors and both nationally and globally. View a selection of our customer case studies.

If you want to discover the hidden potential for document process improvement in your organisation contact us today by clicking here

Our people work closely with clients to discover and assess opportunities for document process improvement, manage and improve the process and thereby deliver value to our clients

We help clients reduce their costs, better serve their customers, work more efficiently, create added value and produce better business results.

Documents are our heritage. Our people know more about document intensive business processes than anyone else.

- Consulting and strategic planning at the enterprise level
- End-to-end document outsourcing capabilities
- Integrated implementation across your systems and processes

From billing, to customer applications you will find that documents are involved somewhere - whether paper or electronic. In some processes documents are of critical importance, for example, customer application forms. Xerox Global Services are able to improve documents in the business process, thereby making the process more efficient and effective. Via our range of document outsourcing services we are able to manage that process for you too.

Every organisation seeks to increase revenues whilst reducing costs and enhancing productivity, and, based on our research endorsed by consultants, document costs remain uncontrolled and unmeasured. Document costs are between 5%-15% of an organisation's revenue with 17%-25% of that cost directly related to document output.

If you do not then you cannot begin to reduce and control their cost. Xerox Global Services establish a baseline for document spend from which we drive significant savings. In the office environment alone, for example, we can cut document management costs by at least 25%.