White Papers

Open up a world of information to help your business run smarter. Our white papers and insight will help you uncover opportunities, solve problems, and gain the most from strategic document services.

Managing enterprise print: Don’t let legacy get in the way of business advantage
Business Department:   Marketing, Customer Service, Sales
Service Offering:   Xerox Managed Print Services, Enterprise Print Services – Office

Can You Trust The Cloud? A Practical Guide to the Opportunities and Challenges Involved in Cloud Computing
Business Department:   All Departments
Service Offering:   Xerox Managed Print Services, Xerox Communications and Marketing Services, Document Supply Chain Management Services
Author:  Ragnet, Francois – Xerox Global Document Outsourcing

Document Management and Records Management: The business case for transformative outsourcing
Business Department:   All Departments
Service Offering:   Xerox Communications and Marketing Services, Document Transaction Processing Services
Author:  Baily, Richard – Xerox Global Document Outsourcing

Document 3.0: How the next generation of dynamic documents will improve the way we work
Business Department:   All Departments
Service Offering:   Xerox Managed Print Services, Xerox Communications and Marketing Services, Cross Media Communication Services, Document Supply Chain Management Services, Enterprise Marketing Services
Author:  Ragnet, Francois – Xerox Global Document Outsourcing

How to Increase the Life Expectancy of CMOs: Tapping the Transformative Potential of Marketing Automation
Business Department:   Marketing
Service Offering:   Xerox Communications and Marketing Services, Enterprise Marketing Services
Author: Kelly, Susan – Xerox Global Document Outsourcing

Sustainability: Ways to make going green pay off for your business
Business Department:   All Departments
Service Offering:  Xerox Managed Print Services, Xerox Communications and Marketing Services, Document Transaction Processing Services, Enterprise Marketing Services, Enterprise Print Services - Centralized Print, Enterprise Print Services - Office
Author:  Calkins, Patricia – Xerox Corporation

TransPromo: Turning routine customer communications into dynamic one-to-one marketing tools
Business Department:   Marketing, Sales
Service Offering:   Xerox Communications and Marketing Services, Cross Media Communication Services, Document Supply Chain Management Services, Enterprise Marketing Services
Author:  Kelly, Susan – Xerox Global Document Outsourcing

Business Transformation 2.0: The Document Outsourcing Revolution
Business Department:   All Departments
Service Offering:   Xerox Managed Print Services, Xerox Communications and Marketing Services, Cross Media Communication Services, Document Supply Chain Management Services, Enterprise Marketing Services, Enterprise Print Services - Centralized Print, Enterprise Print Services - Office
Author:  Kelly, John – Xerox Global Document Outsourcing

Improving Document and Business Processes: Xerox Office Services value proposition
Business Department:   Administration, Finance, Information Technology, Operations
Service Offering:   Xerox Managed Print Services
Author:  Joyce, Jim – Xerox Global Document Outsourcing

Saving Paper in the Office: How to reduce costs, enhance security, and be a better global citizen
Business Department:   All Departments
Service Offering:   Xerox Managed Print Services, Xerox Communications and Marketing Services, Document Transaction Processing Services, Enterprise Print Services - Centralized Print, Enterprise Print Services - Office
Author:  Ragnet, Francois – Xerox Global Document Outsourcing

Transformative BPO: The best way to engineer best-in-class processes for your documents and data
Business Department:   All Departments
Service Offering:   Xerox Communications and Marketing Services, Cross Media Communication Services, Enterprise Marketing Services
Author:  Baily, Richard – Xerox Global Document Outsourcing

Trusted Document Advisors: Delivering expertise and value in Document Processes and Outsourcing implementations
Business Department:   Information Technology, Operations
Service Offering:   Xerox Managed Print Services, Xerox Communications and Marketing Services, Cross Media Communication Services, Enterprise Print Services - Centralized Print, Enterprise Print Services - Office
Author:  Oppy, John – Xerox Global Document Outsourcing

Beyond Document 2.0: The Future of Documents
Business Department:   All Departments
Service Offering:   Xerox Managed Print Services, Xerox Communications and Marketing Services, Enterprise Print Services - Office
Author:  Vanderbroek, Sophie – Xerox Innovation Group; Ragnet, Francois – Xerox Global Document Outsourcing

Customer Communications: A customer-centric approach to communications for financial services companies
Business Department:   Marketing
Service Offering:   Xerox Communications and Marketing Services, Cross Media Communication Services, Document Transaction Processing Services, Enterprise Marketing Services
Author:  Harcus, Ian – Xerox Global Document Outsourcing

The Digital Mailroom: Automating business correspondence to improve efficiencies and communications
Business Department:   Post room
Service Offering:   Xerox Managed Print Services, Enterprise Print Services - Centralized Print
Author:  Ragnet, Francois – Xerox Global Document Outsourcing

Accelerating Globalisation
Business Department:   Marketing, Customer Service, Sales
Service Offering:   Xerox Communications and Marketing Services, Document Supply Chain Management Services
Author:  Baily, Richard – Xerox Global Document Outsourcing

Resolving Disputes and Exceptions Quickly: How to plug a hidden profit drain
Business Department:   Administration, Finance
Service Offering:   Xerox Communications and Marketing Services, Document Transaction Processing Services
Author:  Williams, Chris – Xerox Global Document Outsourcing