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| 90 Days that Make or Break the Deposit Relationship
Julian Troake, Senior Marketing Manager, Xerox Global Services discusses the window of opportunity for banks to lay the groundwork for more effective cross-selling and customer retention. Read more >>
Bringing Product Datasheets into the Information Age
Paul Wlodarczyk, Service Line Manager, Xerox Global Services explores how recent innovations in document technology can improve the impact of your product marketing information to drive sales growth, reduce new product time-to-market, improve the productivity of your product engineers, and cut document production costs. Read more >>
Closing the Information Gap in Maintenance & Repair Operations:
Cheryl Jones-Richter, Strategy Manager, Xerox Global Services, discusses the challenges facing managers of Maintenance and Repair Operations in capital-intensive industries. The pressure to achieve real efficiency gains continues, as they look towards low-cost means to drive labor productivity while improving mean-time-to-repair. Read more >>
Economic Espionage and Trade Secret Theft
Dave Drab, Principal, Xerox Global Services, Inc. discusses how factors -- such as globalization, the rapid advancement in technology and telecommunications, and employee mobility in the workplace -- combine to create an unprecedented opportunity for the commission of economic espionage and trade secret theft. Read more >>
Expediting the Resolution of Disputes and Exceptions
Shay Code, Managing Principal, Xerox Global Services, describes practical ways to give collection managers desktop access to all the information they need to resolve disputes quickly. Read more >>
Experience-based Marketing of Forms Management within Healthcare
Kevin Hall, Principal, Xerox Global Services, discusses the strategy or process involved and the need to do things differently to bring about the changes needed to drive down costs and bring about maximum efficiency. Read more >>
Leveraging Customer Information to Drive Measurable Results in Revenue Growth and Loyalty Derrin Fund, Managing Principal, Xerox Global Services, discusses the three key benefits of deploying personalized and relevant direct marketing campaigns: Lower Costs, Increased Sales, and Greater Brand Loyalty. Read more >>
| Mortgage Lending in The Digital Era
Sam Baker, Managing Principal Xerox Global Services, Inc., discusses some of the challenges associated with paper-based mortgage lending processes and the benefits that can be gained by transitioning to a paper-free mortgage loan document management environment. Read more >>
Personalizing Client Communications in the Financial Industry
Brian Stancampiano, Xerox Global Services VP and GM, reveals new and innovative ways to create, produce, and distribute marketing materials to achieve measurable results. Read more >>
Strategic Approaches to Enterprise Publishing
Paul Wlodarczyk, Service Line Manager, Xerox Global Services, discusses how market leading companies that invest strategically in enterprise publishing are able to improve customer relationships and differentiate their products - and dramatically cut costs from their service and support operations. Read more >>
The Impact of the Sarbanes-Oxley Act of 2002
Sam Baker, Managing Principal, Xerox Global Services, Inc., explores ways to improve control of internal documents to better comply with the requirements of the Act. Read more >>
Understanding the Economic Espionage Act of 1996 and non-traditional threats
Dave Drab, Principal, Xerox Global Services, Inc. chronicles the recent history of espionage and describes how and why global organizations are at risk of losing vital trade secrets to competitors and foreign governments. Read more >>
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