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OverviewBusiness ApplicationsA Proven ApproachClient BenefitsMeasurable Success

Xerox Product Lifecycle Content Services

Have you delayed a launch due to incomplete or missing product, user, or customer support documentation?
Do you have the automated services you need to manage your product or service documentation from creation to launch?

Xerox's Product Lifecycle Content Services ensure you have the product content management you need throughout your products' lifecycles. Our comprehensive services help clients create, localise, and manage product documentation for a successful launch through to the customer experience. With an efficient document information lifecycle, you can bring products to market faster, reuse and control sensitive content with greater accuracy, and work globally as easily as you do at home.

Professional Services

Assessments
Our team assesses product documentation needs based on established product lifecycle metrics and Lean Six Sigma methodologies.
Workflow optimisation
We re-engineer your processes for more effective product content management from creation through end-of-life maintenance.

Document Outsourcing Capabilities

Content creation
Xerox provides cost-effective design, authoring, and development of all types of product documentation.
Translation and localisation
We help you control and manage multi-language content across your organisation's global footprint.
Product content management and workflow
Our global XML-based platform supports authoring, management of source documents and localised content, and end-to-end workflow support for all your documentation needs.
Content storage
Our product content management services provide secure global storage supporting your documentation needs while protecting your intellectual capital.
Publishing and distribution
Xerox's global production network can handle assembly and kitting, mail, and fulfilment anywhere in the world.
The number one benefit of having Xerox here is that it lifts the burden of document services off my shoulders. They're the experts. I rely on them.
— Joanne Aihoshi, Manager, Office Services, BP Canada
Real World Experience
Xerox provided consulting, project planning, technology evaluation and selection, systems integration, and training to help Manitoba Hydro manage all of its engineering drawings, maintain compliance, reduce risk to employee safety, and save $2 million (£970,308 pounds sterling) in labour annually.

Insight
An innovated technical publications process requires greater investment of time and effort up front, but the results are significant and sustainable; reduced costs, increased productivity, and higher quality documentation – improving customer satisfaction and loyalty.