The Xerox Document Links
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Services Platform optimizes document services and delivery across your enterprise. Processes are centralized, costs are captured, and tools are in place to help manage and transform your business – from managing copiers, printers, and other output devices in the office, to improving business processes, to delivering highly efficient production environments.
> view Document Links Services Platform capabilities brief (PDF 263 KB) > view Document Links Services Platform technical brief (PDF 519 KB)
The Document Links Services Platform supports a portfolio of Xerox offerings to transform your document-driven processes into a strategic enterprise-wide approach and improve access to valuable information throughout the enterprise. You will have immediate access to operational metrics, Service Level Agreements (SLAs), and other metrics that you need to be more efficient. Plus, the dynamically constructed user interface ensures your functional teams will have access to only the information they need. The result:
Business transformation through better communications and innovation
Increased revenue through improved retention rates and response times with value-add services
Reduced costs through a centralized strategic approach to documents
Re-focus internal resources on the core business initiatives.
These and other proven Smarter Document ManagementTM technologies are components of a strategically integrated approach designed to increase productivity and transform your business.
Services Portal – An intuitive and powerful online tool that enables services to be easily deployed throughout the enterprise. It also provides user access to selected services, support, and two-way communications.
Job Ticket – A comprehensive web-based job submission tool that allows users to easily submit print jobs to the Print Center around the clock.
Services Manager – A web-based application that provides a single point of management for your assets, supplies, and service-related incidents – helping to reduce costs and boost device and end-user productivity.
Report Manager – A single integration data warehouse for reporting and data analysis for office equipment management, mail/fax transactions, and customer business management activities.
Device Agent – A web-based application that monitors and collects device-meter, supplies, and status retrieval and submission information.
Our Experience
With over 20 years of experience creating services and workflow tools and applications, our Document Links Services Platform is technology that is field tested and proven around the world.
Numerous companies have deployed this technology platform and achieved clear, enterprise-wide results in efficiency, communications, and cost savings.
Insight
Many enterprises around the world currently employ a decentralized approach to document services using systems that are dissimilar and disconnected. Plus, underperforming document processes hamper communications and breed inefficiencies that drive up costs and labor. This means resources are not as able to focus on the core activities that make them so valuable.
Xerox Global Services and the Document Links Services Platform provide a strategically integrated approach that centralizes document processes, adds controls and metrics, and injects innovative capabilities. This means higher productivity and business transformation with an experienced document outsourcing provider across the entire enterprise.
