Retail banking customers expect more personal and relevant communications from financial institutions that recognize their unique needs. They want each interaction to be timely and efficient. Banks that deliver a personalized experience will not only retain current customers longer, but also will maximize the potential long-term value of these customers.
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Whether you’re banking globally or regionally, the document processing represents a major opportunity to reduce costs. How? By streamlining basic banking processes like account opening, mortgage and loan processing, and broad-scale document printing.