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Enterprise Content Management

Easily organize, classify and manage
documents and data.

Xerox Enterprise Content Management

To make sense of massive amounts of structured and unstructured information, organizations of all sizes rely on our enterprise content management (ECM) offerings, including cloud and on-premise solutions.

We manage paper and digital content from creation, collaboration and processing to retention and archiving. We also automate business-critical processes such as:

  • Accounts payable
  • Human Resources (HR) onboarding
  • Contract management
  • Annual student or customer registrations
  • Mortgage processing
  • Employee benefits management

Choose an offering below to learn more:

Xerox DocuShare

Xerox DocuShare is recognized as one of the most flexible, easy, cost-effective enterprise content management platforms available today.

DocuShare’s Web-based platform helps thousands of small, mid-sized and large organizations:
  • Easily capture, share, and manage business-critical information
  • Provide immediate, secure access to documents, images, and other content
  • Reduce document processing costs by automating business process workflows
  • Improve operational efficiency by converting paper repositories into searchable digital archives
  • Meet sustainability goals while increasing ROI
  • Efficiently maintain compliance throughout the document’s lifecycle with security and auditing

DocuShare scales to tens of millions of documents and can support tens of thousands of users every day.

Learn more about DocuShare or call 1-800-735-7749 to talk to a DocuShare rep or schedule a Live Web Demo.

Enterprise Content Management Case Study

Freedman & Co. offers a completely paperless and cost effective financial management service to its clients with DocuShare.

View all DocuShare case studies:

Xerox Transactional Content Manager (XTCM)

Behind every business process is a series of transactions, from processing insurance claims to approving vacation requests. More often than not, these transactions are paper-based, which can be difficult to track, action and maintain. Today, converting to a paperless and digitized environment is no longer optional; it’s critical. Through XTCM, paper and other content come together with business processes on a single platform.

XTCM is our web-based, transactional content management system that automatically moves documents along a pathway of decision points based on customizable rules. A hosted solution, XTCM automates document- and image-centric business processes, including content upload, storage, workflow, access, archiving and retention. It integrates with other data-driven systems such as your enterprise resource planning (ERP) or customer relationship management (CRM) systems.

What makes XTCM different?

  • Content access and collaboration on a common platform.
  • Faster and better decision making processes.
  • Improved efficiencies from reusable content (such as templates).
  • Reduced risk and improved compliance through standardization.
  • Better collaboration amongst employees.
  • Hosted solution requires limited client IT involvement.

Xerox Mortgage Services – BlitzDocs®

BlitzDocs and BlitzDocs eXtended Edition (XE) are paperless solutions that speed up the mortgage loan process for lenders and borrowers by providing secure functionality to electronically sign, store, access and manage the lifecycle of legally-binding records while meeting technical and legal requirements.


Xerox Litigation Services – OmniX, Viewpoint and CategoriX

Xerox® Litigation Services, the e-discovery division of Xerox, delivers end-to-end technology-driven services, software and consulting expertise that reduce cost and risk throughout the e-discovery process.

With major data centers across the U.S. and Europe and over 300 professionals dedicated to e-discovery, Xerox has the proven ability to help you manage your most complex e-discovery challenges. Regardless of the size or complexity of your matter, Xerox® offers the options and scalability you need.

Tens of thousands of end users rely on Xerox's web-based OmniX™ document review platform, Viewpoint™ e-discovery software, CategoriX automated document classification technology and supporting services for more efficient and defensible e-discovery.


Healthcare -- Midas+

Midas+ is an integrated suite of care management and quality management software applications. It provides strategic solutions for health care reform, including patient care management, risk management, performance improvement, benchmark comparison data and regulatory reporting.


Case Study

Spartanburg Regional Hospital used Midas+ to successfully track all stroke patients and became the first certified stroke center in South Carolina.

Next Steps

Want to speak with a business solutions advisor?

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Thought Leadership
The New Age of Documents: Tablets, Workflow, and Intelligent Practices
see IDC/Xerox FAQs (PDF, 109 KB) 

The Role of Documents: How They Drive Business Today and Tomorrow
see IDC Research