Do you know how much your enterprise spends on documents?
Do your documents work together across all business and operational units?
Xerox Document Advisor Services help organisations get maximum value from enterprise document management by controlling all print activity. Our document management services help you save time and money on print-related processes by centrally monitoring spending. Our team works across your company to coordinate and execute a strategic approach that lets you use documents – and the information they contain – in new and innovative ways.
Xerox assesses opportunities for reducing your costs and improving efficiency, enabling a strategic approach to the production and use of documents across your company.
Communications and high-volume production
We help you deploy new and innovative communications and production workflow solutions across your enterprise.
Business process delivery
Our workflow experts optimise mission-critical document-driven processes, including Accounts Payable and Receivable, e-discovery, Human Resources, and facilities management.
Office printing management
We provide strategic expertise in use, workflow and cost optimisation of output devices and specialise in complex, multi-vendor technology environments.
Business Applications
Document Advisor Services combine advanced software technology with a range of the most tried and tested Xerox document management processes. The service is managed on your behalf by experienced Xerox personnel with industry expertise. Document Advisor Services give you a comprehensive view of all document production costs and can also reduce those costs by up to 20 percent.
Single-point accountability for documents throughout your organisation
Xerox Document Advisors are accountable for every document within your organisation, from Marketing and Human Resources to Finance and Legal. We provide a single point of accountability, managing documents through each step of the document lifecycle, from initial creation to final distribution. We add value at every step, while delivering the simplicity and efficiency you need to maintain your competitive edge.
Digitisation for cost efficiency and flexibility
Backed by Xerox's industry-leading expertise, our Document Advisors help you move to digital technology, improving both flexibility and cost efficiency:
Optimal deployment of digital production equipment in cost-effective hubs
Transition to e-forms and Print On Demand to improve the efficiency of internal and external communications, eliminate the inventory of obsolete documents, and reduce requirements for warehousing paper documents
Digital document repository to make it easier to standardise documents and protect your brand integrity
Innovative digital printing to enhance the 1:1 versatility of customer communications
A Proven Approach
Document Advisors are document management experts who work directly with document owners, suppliers and users, as well as creative departments and agencies. By applying Lean Six sigma methodologies and using the latest software, Document Advisors streamline end-to-end processes for each document.
Document Advisors enable organisations to derive maximum value from their enterprise document management processes. We implement a core function to control all print activity across your organisation. By centrally monitoring spending and applying a uniform approach to processes, companies save money and time on all non-core print-related activity.
The result is documents aligned to business goals, delivered on time, produced using the right technology and to the right standards – in a controlled and measured environment. Areas of specific expertise include:
Document Production and Publishing
Transactional Communications
Document Supply Chain Management
Forms and Fulfilment
By working with our Document Advisors, large enterprises can cut costs and deliver significant improvement to business performance and shareholder value.
Client Benefits
Enterprise document management with Document Advisor Services provides significant benefits for your enterprise:
Partnership approach: Document Advisor Services are built on a model of joint governance between you and Xerox, where objectives and strategies form the basis for the partnership.
Guaranteed savings: Xerox guarantees to deliver savings and service levels agreed to in the contract we sign with your firm.
Customer ownership of data: The Document Advisor model lets you retain ownership of data and technology, so your company is not locked into a single-supplier strategy.
"Open–book" relationship: Document Advisor Services are based upon a true open-book relationship, where you can see all costs and transactions.
Customised solution: Document Advisor Services address all document-related costs within your organisation, not just those related to print or output.
Measurable Success
How do we know Xerox Document Advisor Services can make a significant difference for your business? We’ve put them to work successfully for many other organisations. Take a look at a few examples of the measurable performance results we've delivered:
Owens Corning, an innovator of glass fibre technologies, implemented a Document Advisor solution that increased its fulfilment success rate to 98%, trimmed document service operating costs, saved 30+ workers per year in man-hours and cut order cycle time from 30 days to two.
The University of Calgary, a leading Canadian educational institution, called on Document Advisor Services to manage – from creation to output – some 72 million documents produced annually. Savings from this and other initiatives are expected to run approximately $13.8 million (CAN) (Just over £6 million) over seven years.
A major U.K. bank met their business objectives – containing costs, improving customer experience and driving revenue growth – and achieved savings of £4 million.
A leading U.K. life and pensions provider gained control of its documents across the business, resulting in quicker, higher-quality output that makes it easier for customers to do business with the firm. Xerox Global Services now creates, produces or manages 2.5 billion images each year for these customers.
Xerox delivered outstanding results by helping us eliminate waste in our document processes – so we turned to them again when new challenges emerged. Xerox is a true partner and trusted advisor to Owens Corning.
—
Doug Ponstsler, Director, Global Sourcing, Owens Corning
The University of Calgary needed to manage some 72 million documents produced annually. Utilizing Xerox's document outsourcing, strategic information management, and office services, they are expected to save $13.8 million (CAN) (Just over £6 million) over seven years.
Document spend typically accounts for 5-15% of an organization's revenues. Implementing an integrated approach of knowledgeable experts, new technologies, and proven methodologies can lead to an efficient document management process that drives cost savings and strengthens the bottom line.
Xerox delivered outstanding results by helping us eliminate waste in our document processes – so we turned to them again when new challenges emerged. Xerox is a true partner and trusted advisor to Owens 