 | A Fortune 500 aerospace and defense company utilized Xerox Office Services to reduce costs 30-50%, optimize document processes, improve information security, and promote sustainability. |
 | Aliant, a leading North American regional provider of information and communications technology, re-designed monthly bills to increase customer satisfaction and outsourced print production to cut costs. Multimedia: |
 | Allegiance Health, a regional hospital system in Michigan, improved design, production and ordering of forms, streamlined print management and enhanced brand image with a Document Advisor’s help. Multimedia: |
 | Baptist St. Anthony’s, an award-winning VHA member in Amarillo, Texas, reduced printing costs and boosted productivity by standardising forms and automating processes that relied on paper documents. |
 | British Telecom is one of the world’s leading providers of communication solutions and services. With Xerox's help, they implemented enterprise print services to save them 10.4 million pounds over four years in office printing and 40% savings in reprographics. Multimedia: |
 | Carillion plc, a leading UK support service and construction company, teamed with Xerox to implement managed print services that saved over £600,000 in the first 6 months. |
 | As a leading financial company operating in more than 160 countries and managing more than 200 million customer accounts, Citibank Inc. serves individuals worldwide. Faced with a growing, more demanding customer base, Citibank Bulgaria implemented a fully integrated e-Delivery & Archiving Solutions system to streamline workflows and save 33% on printing and delivery costs. |
| Citibank Egypt improved their office productivity and controlled their document costs by partnering with Xerox to optimise their document services and technology; resulting in a reduction of running costs by 14.5% and a decrease in print and copy volumes by 9%. |
 | Colorado's city of Aurora optimized their print environment with centralized Managed Print Services. This allowed them to reduce print devices from 1,200 to 300, cut costs by 35%, reduce paper purchases by 10% in the first year, avoid workforce reduction and free up IT staff. |
 | When the city of Dallas, Texas--the eighth-largest U.S. city--wanted to optimise its document management infrastructure in hundreds of city offices and facilities, they outsourced to Xerox. Together we improved efficiency and supported sustainability goals by replacing more than 1,000 document devices with 500 energy-efficient Xerox multifunction products (MFPs) and helped city employees make the leap from paper to digital documents. |
 | When Jacksonville was faced with a growing sprawl of desktop devices-and enormous related costs-they took a big step: the implementation of an enterprise print solution codeveloped with Xerox. On average, a single energy-efficient device now does the work of four prior systems, trimming power costs by 50 percent and toner costs by 73 percent. Multimedia: |
 | Faced with a budget gap, the City of Rochester worked with Xerox to analyse their entire print environment. By implementing Xerox Print Services, they expect to save over $2 million through more efficient print outsourcing, asset consolidation, reduction of power and other initiatives. Multimedia: |
 | Clifford Chance, one of the world’s leading law firms, improved the quality and efficiency of its printing service with help from Xerox. In the first year working with Xerox as its managed print service provider, Clifford Chance saved money and reduced its printing fleet from 2,840 devices down to 2,350. |
 | Co-operative Financial Services (CFS), a large consumer co-operative that includes banking and insurance subsidiaries, outsourced their communications management of inbound correspondence to Xerox to improve customer service and cut costs. |
 | Convergys, a global provider of employee and customer relationship management, implemented complementary document services to optimize HR and marketing interactions for their clients. |
 | Xerox has provided Danfoss with a just-in-time document production service for 15 years. The fully automated service interfaces with their manufacturing process and delivers the right manual from thousands of variants, in any of 20 different languages, in just 20 minutes. This allows them to focus on what they do best so they don’t have to worry about the document side of things. Multimedia: |
 | Dillard's, a leading U.S. retail chain, worked with Xerox to create a thorough plan and blueprint for change, including a detailed cost analysis and estimated savings for adopting new technology. |
 | When a Fortune 500 tool and hardware company outsourced several non-core services to Xerox, we helped optimise their office, production print and mailroom operations to reduce costs and support sales and marketing efforts. |
 | Dow Chemical, a science and technology leader, improved time to market by streamlining the product development process and providing R&D with instant global access to documents. |
 | Europart, an international auto parts dealership with 200 locations, needed to standardise processes and prepare for future growth. With Xerox, they automated manual activities to process documents faster, enabled customer support to respond quickly to enquiries in 17 languages, and achieved six-figure cost savings. |
 | The European Patent Office, which manages patent protection for 38 countries, deployed managed print services incorporating 600 state-of-the-art multifunction printers that each have greater than 98% device availability. |
 | Our comprehensive office optimisation plan helped Exelon save 20% in its first year after implementation. It also reduced document devices by 80%, achieved equipment uptime of 98%, eliminated 55 tons of Green House Gases (GHG) and conserved 727 million BTUs. |
 | A major automaker turned to Xerox Global Services to improve mission-critical documents. With Xerox printers, standardized label stock and customized firmware, our solution helped the automotive manufacturer improve uptime while saving $2 million annually in labor, and over $1 million in print production costs. |
| A world-leading information technology corporation reduced document costs by 30%-over $7 million per year - by optimising office environments, standardising printer management and implementing green initiatives such as toner cartridge recycling and solid ink technology. |
| A global high tech company implemented a solution for "proposals on demand" to produce high-quality responses to RFPs in 20 different languages and increase their sales win rate. |
| A Global Professional Services firm present in more than 100 countries created a single managed print service across office, centralised and procured print. As a result, total costs were cut by 20%, production print service satisfaction increased to 99% and helpdesk calls were reduced by 60%. |
| One of the world’s leading wealth management firms wanted to transform its new account opening process to reduce cycle time from days to just hours. It also significantly reduced error rates and operating costs more than $500,000 per year. |
 | Guardian Life, one of the nation’s top mutual life insurance companies, improved its ability to sell more effectively through targeted, up-to-date collateral. They reduced costs using real-time managed content and eliminated document obsolescence. |
 | Two liberal arts colleges in upstate New York reduced paper consumption, costs, and the number of printers used from 550 to 81. They also improved digital document workflow, printer management and campus-wide productivity. |
 | Hogeschool Utrecht University, a large further-education institution in the Netherlands, reduced waste by 20 percent and cut printing costs and copyright fees by outsourcing production of readers for students. |
 | InterContinental Hotels Group, a global hotel and hospitality company, cut costs by over $1.5 million (US) by building a global platform for managed print services and reducing the cost of outside printing. |
 | Krogsveen, one of Norway’s largest estate agents, outsourced print production of property brochures to improve quality and consolidated its fleet of document output devices for ease of maintenance and support. |
| One of Canada’s top five banks transformed its approach to records management, accelerated its pace of paperless processing and reduced costs by more than 20%. |
| Xerox helped a leading Canadian retailer reduce costs by optimizing its centralized print and mail operations, and then helped it build 1:1 marketing programs to increase revenue and improve customer loyalty. |
| A U.S. investment management company with $350 billion in assets optimized digital printing processes to improve speed, quality and brand control for customized sales presentations and documents. |
| Xerox worked closely with a key division of a global manufacturing conglomerate to comprehensively assess its office printing environment. We then helped optimize and manage print services to dramatically improve its employee-to-device ratio, double the device utilization rate and reduce total costs by over 23%. |
| A leading U.S. insurance company redesigned its billing statements to eliminate customer confusion, build customer loyalty, and facilitate cross-selling. |
 | Lincoln Public Schools, the second-largest district in Nebraska, worked closely with Xerox to implement a cost-effective solution, including new multifunction printers, Xerox-managed document services, a centralized production print center and DocuShare-based content management. |
 | London’s Borough of Islington, an inner-city borough and area of social contrast, enabled employees to work from home by pursuing a paper-free office model that improved document workflow efficiency and reduced costs dramatically. |
 | Los Angeles Trade-Technical College wanted to update its technology infrastructure, as well as reduce its carbon footprint and costs. The college partnered with Xerox to get a true picture of printer usage, optimise printing services and streamline document processes across campus. |
 | Xerox helped Marriott streamline Accounts Payable processes and respond more quickly to claims. Faster access to electronic documents improved satisfaction levels of Marriott’s guests and associates, and improved cash flow and supplier management. |
 | McGraw-Hill Construction, a leading provider of information, tools and resources to the $4.6 trillion construction industry, accelerated content delivery and generated new sources of revenue using Xerox to centralise imaging technology. |
 | The largest healthcare provider in San Antonio and South Texas wanted to improve its printing services. By outsourcing its document management to Xerox, it’s saving millions per year. Now it can focus on delivering outstanding patient care. |
 | The Midwestern Higher Education Compact (MHEC), consisting of 12 states, partnered with Xerox to provide industry-leading print services and solutions for its member institutions. By managing their print environments more efficiently, MHEC members have achieved over $7 million in savings. |
| One of the world’s top manufacturers of mobile phones implemented managed print services that reduced costs and provided needed consistency, functionality and reliability to their worldwide print infrastructure. |
 | Morrisons, a top UK grocery retailer, reduced costs and boosted productivity using Xerox to manage their end-to-end print and fulfillment process for point of sale promotions and other marketing materials. |
 | Nationwide used Automated Document Factory (ADF) to manage every step of its customer communications printing and mailing process. This helped the financial services company fulfill and deliver all member communications without risk of failure, improve call center effectiveness and reduce postal costs. |
 | The New York Mets front office needed more impactful communications to fans, media and employees. We developed a battery of innovative solutions, ranging from personalised fan mailers to enhanced game notes and restaurant menus. |
 | Newport City Council saved 25% on print costs with Xerox managed print services through a lower user-to-device ratio, better reliability and centralized billing and support. Multimedia: |
 | Northern Health, an amalgamated health care organization in British Columbia, enlisted Xerox’s help with outsourcing document production, optimizing office equipment and improving technology to bridge the gap between paper and digital. The end result? Northern Health reduced operating costs by $500,000. |
 | Owens Corning, a leading global producer of building materials, optimised its document supply chain processes to improve fulfillment service levels, increase productivity and dramatically reduce costs. |
 | Park University, an independent, liberal arts institution in the U.S. Midwest, unifies 40 campuses into "One University" and streamlines the application process to foster growth. Multimedia: |
 | With 135,000 employees in 80 countries, Procter & Gamble (P&G) produces millions of documents annually. They partner with Xerox to deploy Enterprise Print Services and achieved 138 business days of time savings annually. Though our managed services of the company’s worldwide print operations, we helped reduce P&G’s printing costs by 21%, paper consumption by 30%, energy costs by 30% and enabled P&G to print eight million fewer pages. |
 | QinetiQ, a leading international defence and security technology firm, reduced costs and their carbon footprint with managed print services that provide greater mobility, flexibility, control and security with 80% fewer printers. |
 | Regence, a leading health insurer with more than 2.5 million members in the Northwest and Intermountain Region of the U.S., partnered with Xerox to reengineer its Explanation of Benefits (EOB) documents. Transforming the EOBs improved information clarity, reduced calls to Customer Service, enhanced member loyalty and helped differentiate Regence's brand. |
 | Reuters, the world’s largest news agency, implemented managed print services that reduced the total cost of their printer fleet by up to 19% per year while increasing user satisfaction and productivity. |
 | To cut costs without sacrificing services, Rialto Unified School District partnered with Xerox. Our data-driven analysis helped build the foundation for optimised print services and $350,000 in savings. Multimedia: |
 | Rotterdam University, a leading higher-education institution in The Netherlands, modernised reprographics facilities to streamline print production of 18 million documents per year and upgraded output devices to achieve 98% uptime. |
 | One of the top five call-centre providers in Germany, SNT Deutschland AG needed to automate and streamline processes in their customer correspondence center. They implemented a comprehensive contact management service for handling downstream distribution and processing of mail, resulting in improved response time and a 65% increase in productivity. |
 | With more than 23,500 paper-based files in seven offices around Italy, Siemens Italy outsourced archiving to Xerox, who also streamlined and catalogued the information and provided web-based tools to help Siemens manage invoices and other documents. Xerox also replaced old, inefficient printers and copiers with new devices, and improved processes to help Siemens save more than 20% on office printing and copying. |
 | A nonprofit hospital system in the southwestern United States used a Xerox solution to save more than $300,000 annually, comply with HIPAA and HITECH regulations, improve device uptime, and print full-color marketing materials onsite, cost-effectively. |
 | Stonehill College, a four-year Catholic college in Easton, Mass., increased efficiency and reduced costs with 65 networked multifunction printers that supported the school’s UNIX-based software, scan-to-email, a web portal for online job submissions and a Xerox managed print shop. |
 | Target, a retail giant, wanted to personalise their direct mail piece to meet specific customer’s interests. Working with Xerox, our personalised marketing capabilities helped achieve double-digit response rates – a 50% increase – while saving 30% on operations costs. |
 | Telecom Egypt, the country’s only provider of fixed telephone lines, outsourced billing to improve cash flow and save $12 million (US) annually on overdraft charges. |
 | Thompson Health needed to cut costs and optimize printing efficiency. By partnering with Xerox, they reduced their print spend by $5,000 per month and streamlined their records management processes while adding security protocols. Multimedia: |
| A growing U.S. health care network cut costs by reducing outside printing by 80% and by streamlining forms management. They also increased productivity by upgrading their output devices with capabilities like scan to email. |
 | Pitt County Memorial Hospital, part of University Health Systems of Eastern Carolina, a regional health system serving 1.3 million people, reduced their print center costs by $220,000 from the prior year and dramatically improved print job efficiency, quality and turnaround times. |
 | DWP, the United Kingdom's largest central and civil government department, improved information quality and access for UK citizens and improved staff access to all business print and marketing materials. Multimedia: |
| A fast-growing Fortune 50 health care provider partnered with Xerox to develop, implement, and manage integrated, enterprise-wide document outsourcing, saving more than $5 million so far. |
 | USI Insurance Services saved 1.1 million a year with Xerox managed print services through a lower user-to-device ratio, better reliability and centralized billing and support. Multimedia: |
 | UWV, the Netherlands’ social security organization, used Xerox eFLOW software to recognize keywords and data in customer benefit claim forms and letters, and automatically route claims through the approvals process. This removed days, errors and costs from the process of paying benefits to citizens. |
 | The University of Calgary, a leading Canadian educational institution, needed to manage - from creation to output - some 72 million documents produced annually. Savings are expected to run approximately $13.8 million (CAN) over seven years. |
 | The University of Notre Dame was seeing costs skyrocket as students printed out reams of paper. By working with Xerox to implement a new print network capability, we enabled them to reduce waste by 60 percent and cut supplies costs by 20 percent. |
 | For 20 years, Xerox has been a technology and service provider for the Canadian mining company Inco, now Vale Inco, a wholly owned subsidiary of the world’s second-largest mining company Vale. After Inco was acquired by Brazil-based Vale, Xerox built a Vale Inco branded translation portal, adding it to the array of facilities management, accounts payable and marketing communication design services that save Vale Inco time and money, enabling them to focus on their core business of mining. |
