Egypt   > change

Dow Chemical

Dow Chemical Company is a $40 billion science and technology leader with 43,000 employees. The company provides innovative chemical, plastic and agricultural products and services to customers in more than 175 countries. One key to Dow Chemical's success is the ability to manage and share information among R&D team members.

The Challenge
Dow Chemical faced a number of challenges, including the need to:
  • preserve documents up to 70 years old to improve readability and accessibility
  • establish a cost-effective disaster recovery plan for irreplaceable product development and technology papers
  • leverage intellectual assets from mergers and acquisitions by integrating them into Dow's centralised knowledge base
  • streamline global R&D processes and improve time to market.
The Solution
The Xerox team scanned 5.5 million pages of Dow Chemical documents, reassembled reports, enhanced images, and inspected all the PDF files for quality and completeness. Meeting Dow's needs required us to:
  • identify issues and work out process up front
  • insure operation security and track every page through the document imaging process in real time
  • prepare a detailed project estimate for documents received as part of mergers and acquisitions
  • manage many different types of paperwork for document imaging, including handwritten notes, mimeographs and blueprints.
The Results
Xerox's Imaging and Document Management Services produced a number of valuable benefits for Dow Chemical:
  • improved time to market by providing seamless, online access to all critical R&D documents
  • quadrupled access to Dow's document collection by R&D scientists and strategic partners around the world
  • quickly integrated knowledge gained through mergers and acquisitions
  • protected irreplaceable intellectual assets from destruction with a cost-effective disaster recovery plan
  • improved image quality and readability of Dow's oldest and most precious technical papers
  • eliminated multiple collections, reduced storage costs and enabled staff to be reassigned to more productive tasks.