Daimler is a global automotive company whose enterprise in Mexico produces 20,000 commercial vehicles per year under the Freightliner, Sterling, and Mercedes-Benz nameplates. The operation was inundated with paperwork and hindered by an inefficient workflow.
The Challenge
The challenges Daimler faced included the need to:
decrease the overall volume of paper produced and improve workflow in fiscal and accounting systems
speed up the document management process for both internal and external customers
replace unreliable software that required final user verification of documents.
The Solution
To meet Daimler's challenges Xerox needed to:
design and implement a digital imaging solution for fiscal and accounting documents
develop an application to capture all incoming and outgoing documents from SAP
adjust to customer needs and customize the document management solution.
The Results
The Xerox solution produced the following key benefits for Daimler:
eliminated layers of bureaucracy
created a more efficient, reliable system for retrieving documents
reduced time spent locating and reviewing documents
improved quality in the product process
provided a scalable solution that can integrate with SAP software in the future.
