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Travel & Leisure
Whether it's car rental, lodging, travel or restaurants, you face a highly competitive business environment - vying for customers, brand loyalty, and differentiation. Companies must examine every aspect of their businesses to streamline processes and costs, and deliver optimum customer value. And with regulatory compliance becoming a requirement just to stay in business, companies are struggling to conform.

With our extensive industry experience, Xerox Global Services can help you streamline business processes, improve customer loyalty and response rates, avoid non-compliance, and decrease operational costs.



Segments
Travel Agencies & Services
Car Rental
Lodging
Restaurants
Entertainment
Sports & Recreation
Gambling

Xerox Solutions
Our deep cross-industry expertise gives us the knowledge to create best-practice models that help companies streamline document-related processes. From accessing critical information to maximizing the value of your IT assets, we can help you take a fresh look at the way you do business and offer custom solutions that make your business more efficient, cost-effective and secure. Our wide range of solutions for today's consumer products and services environment includes:

Finance & Administration Services
o Streamline and automate document flow for the AP function
- lower costs
- faster resolution of all customer inquiries
- easy access to a thorough audit trail
o Improve dispute-resolution process within the AR function

Human Resources Records Management
o Document management solution to support resource lifecycle management, from on-boarding through off-boarding:
- allows definition and management of documents
- results in reduced risk regarding employee litigation

Records Management
o Services and technology to classify, store, access and manage electronic and hard-copy records:
- protect record integrity
- meet retention/destruction schedules
- safeguard sensitive content
o Reduces corporate risk and increases compliance with regulatory and statutory mandates
o Decreases operational costs

Litigation Services
o Streamlines access to information for legal and litigation teams
o Measurably reduces risks and costs of discovery production process

Customer Communication
o Increases response rates for all customer and marketing support materials
o Decreases program development cycle time

Office Services
o Improve management of your document output and infrastructure in the office
o Improve break/fix and help desk support for all your locations
o Optimize document output costs and workflow throughout your enterprise

Document Supply Chain Management
o Streamline end-to-end operations
o Decrease document production costs
o Enhance business communications across your enterprise

Related Resources

 "Our approach helps
 companies connect with
 their customers in innovative
 ways - through communications
 that improve consumer experience
 and loyalty, and reduce costs."

 Julie Dorey
 VP of Travel & Leisure Industries
 Xerox Global Services

Download Brochure
Travel & Leisure Industry Overview
(PDF, 240 KB)
Case Studies
Intercontinental Hotel Group
Dillard's
White Papers
Records Management: With Proper Planning and Strategy, It Will Make Your Business Processes More Efficient

Expediting the Resolution of Disputes and Exceptions: Plugging a Hidden Profit Drain
Related Services
Enterprise Records Management

Finance & Accounting Services

Human Resources Records Management

Office Services

Customer Communication Services

Litigation Services