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Industry Health Insurance

Health Insurance

Medical costs rise while customers demand enhanced services in a competitive environment that grows more complex every day. Now Xerox document experts can show you how to meet these challenges head on with solutions specifically tailored to the requirements of the health insurance industry.



Xerox solutions for Health Insurance providers
With our decades of experience serving the health insurance industry, Xerox Global Services is able to apply time-tested solutions that can help you increase productivity, drive down costs, and improve customer satisfaction.

We can improve your customer experience by making your valuable information easier to access and by reducing the number and duration of customer service calls. Our financial services could help you reduce accounts payable costs by up to 50% while reducing process errors.

In addition, our business services consultants can help you:
  • Develop more effective enrollment kits for better response rates.
  • Accelerate transactions while reducing transaction costs by as much as 40%.
  • Improve customers' call center experience.
  • Reduce risks and reduce costs relating to litigation discovery and compliance issues.
Xerox Health Insurance Services Portfolio
A comprehensive suite of services designed to help Health Insurance providers manage document output and infrastructure assets.

Document Design & Composition Services (PDF, 166 KB)
Redesign documents such as EOBs, renewal letters, bills and statements in order to improve customer satisfaction and reduce calls to customer service reps.

Print Production Services for Health Insurance (PDF, 188 KB)
Provide professional management of your business and print production processes so employees can concentrate on your core business.

Office Assessment Services
Powerful and scalable methodologies to analyze you business environment, define a current state, and show you the way to improved bottom line results

HIPAA Compliance Risk Assessment (PDF, 194 KB)
A quick and comprehensive assessment provides a road map showing the way to easier remediation and lower risk sanctions.
Medicare Enrollment Management (PDF, 185 KB)
Turnkey Xerox solutions can be integrated into your processes to help you handle Medicare enrollment quickly and efficiently.

Imaging & Archive Services for Health Insurance (PDF, 248 KB)
Achieve significant process improvements and savings by streamlining management of key documents.

Litigation Services
Provides litigation teams with a closed-loop, enterprise-wide discovery management process that helps mitigate risk, control costs, and improve access to critical information.

Finance & Accounting Services
Manage your financial processes more profitably by improving the way you manage documents.

Contact us
To learn more about our Health Insurance solutions download our Health Insurance Industry Overview or contact a Xerox Global Services representative today.

Related Resources

Download Brochure:
Health Insurance Industry Overview (PDF, 328 KB)


Case Studies:
Health Insurance Plan Administrators
See how this company implemented a Xerox solution for Post-Enrollment Kits that allowed for customization, company-wide document access, and a digital document library.
(PDF 883KB)

HealthNow (PDF, 148 KB)

Independence BCBS (PDF, 214 KB)

United Health Services (PDF, 127 KB)


White Papers:
IDC Research Paper
Effective Healthcare Organizations Turn to Document Strategies to Streamline Business Processes

Service Offerings:
Finance & Accounting Services

Litigation Services

Customer Communication Services

Document Design & Composition Services (PDF, 168 KB)

HIPAA Compliance Risk Assessment (PDF, 196 KB)

Imaging & Archive Services for Health Insurance (PDF, 248 KB)

Medicare Enrollment Management (PDF, 188 KB)

Office Assessment Services

Office Services for Health Insurance (PDF, 212 KB)

Print Production Services for Health Insurance (PDF, 192 KB)

Production Optimization Services

Take a closer look at...
Environmental Solutions That Work (PDF, 452 KB)

Healthcare Document Checkup
Pinpoint vital improvement areas in document and production print management processes.

Learn more about HIPAA and other Federal Guidelines


PodCast
Click here to listen as Xerox Healthcare VP Valerie Mason Cunningham discusses how Xerox’s services, solutions and technologies are helping healthcare providers transform their business.