High Tech and Communications

Our solutions reduce capital expenditure, improve operational efficiency, generate new market opportunities and improve customer retention.

Our Capabilities

Business Processes

Our BPO and IT solutions for communications services can reduce your operating costs, improve customer retention, and free up you and your team to focus on your core business.

Document Services

We help high tech and communications companies cut costs and increase revenues with document management services that can shorten their product development timelines and improve environmental sustainability.

IT Outsourcing

Our system integration experience has driven transformation in the day-to-day operations of companies across the globe. By acting as an integrator, we unify the overall operation and provide a single point of contact with full responsibility for your programmes' success.

Our Experience

Case Study: Bilingual Customer Care Study

With its customer service centres at capacity, America’s largest telecoms provider turned to us to deliver exceptional bilingual support for its new product. Launching our solution in just 39 days, we achieved a significant reduction in operational costs, with a consistently high level of service and quality.

Case Study: Global Information Technology Company

A world-leading information technology corporation reduced document costs by 30% - over $7 million per year — by optimising office environments, standardising printer management and implementing green initiatives like toner cartridge recycling and solid ink technology.

Awards and Recognition

Xerox is proud to be positioned as leaders in the Gartner Magic Quadrant for Managed Print Services, Finance and Accounting Services, Desktop Outsourcing and Help Desk Outsourcing.

Thought Leadership

Thought leadership is a Xerox hallmark. Our subject matter experts are available to discuss the latest trends and developments, and to help you make more informed business decisions.