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High Tech and Communications

Our solutions reduce capital expenditures, improve operational efficiencies, generate new market opportunities and improve customer retention.

Our Capabilities

Business Processes

Our BPO and IT solutions for communications services can reduce your operating costs, improve customer retention, and free you and your team to focus on your core business.

Document Services

We help high tech and communication companies cut costs and increase revenues with document management services that can shorten their product development timelines and improve environmental sustainability.

IT Outsourcing

Our system integration experience has driven transformation in day-to-day operations of companies across the globe. By acting as an integrator, we unify the overall operation and provide a single point of contact with full responsibility for your program success.

Our Experience

Case Study: Bilingual Customer Care Study

With its customer service centers at capacity, America’s largest telecom provider turned to us to deliver exceptional bilingual support of its new product. Launching our solution in just 39 days, we achieved a significant reduction in operational costs, with a consistently high level of service and quality.

Download case study (PDF)

Case Study: Global Information Technology Company

A world-leading information technology corporation reduced document costs by 30%--over $7 million per year—by optimizing office environments, standardizing printer management and implementing green initiatives like toner cartridge recycling and solid ink technology.

Download case study (PDF)
Awards and Recognition

Xerox is proud to be positioned as leaders in the Gartner Magic Quadrant for Managed Print Services, Finance and Accounting Services, Desktop Outsourcing and Help Desk Outsourcing.

Thought Leadership

Thought leadership is a Xerox hallmark. Our subject matter experts are available to discuss the latest trends and developments, and to help you make more informed business decisions.

Focusing on Driving Innovation in the Tech Industry: Ken Stephens

Next Steps

Want to speak with a business solutions advisor?

For business process and IT services:

Call 1-877-414-2676

Request Information ›

For document solutions and managed print services:

Call 1-800-275-9376 ext. 947

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