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Smarter Machines for Smarter Business
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Printers, copiers and other multifunction devices require a certain amount of
administration. And in the case of its high-end digital presses, customers need to
ensure they to get the most productivity out of their specialized equipment. Successful
Device Relationship Management (DRM) results in more uptime through more effective fixes and proactively spots maintenance
issues before they become a business impediment. DRM simplifies administration through
increased device availability, seamless billing and supplies ordering, and a new level of
device information and control for the customer. This translates directly to:
- Improved productivity
- Timely and accurate communication/data exchange
- Simplified business processes
- Decreased overhead
- Streamlined operation
Both large and small customers will benefit from these more advanced remote services.
Predictive capabilities will allow increased uptime by scheduling needed machine service
at the user's convenience. Integrated self-help tools and hotline support will allow users
to recover quickly from errors that may otherwise become time-consuming. Finally, automated
software downloads will enable the deployment of software upgrades at a time that's
convenient to the user.
The full White Paper is available via this
link.
Link to other articles on this technology topic: Device Centric Services™ To Improve
Machine Performance, Simplify Customer Experience
Fact Sheet on Device Centric Services™
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| 2008
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| Xerox Honors Local Inventors at Annual Patent Dinner
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| Public Gets Sneak Peek at Xerox’s Erasable Paper at WIRED NextFest
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| Xerox Makes Environmental Remediation Patents Available to All Through Eco-Patent Commons
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| Scientists Develop 3-D Document Visualization for "No Surprises" Printing
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| DARPA program builds on PARC foundation in printing large-area, flexible electronics
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| Xerox Joins IORG
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| Xerox Research Centre Europe coordinates EU CACAO project to provide cross-language access to online catalogues and libraries
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| Incubating Inside Xerox Labs: Innovation that Benifits the Workplace, Healthcare, and the Environment
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| Robert Loce Elected SPIE Fellow
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| Rochester Engineering Society Celebrates Technical Excellence
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| Xerox is Among the World's Best Analyst Competing to Win the Edelman Prize for Achievemnt in Operations Research & Analytics
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| Patent Powerhouse: Xerox Boasts 101 Inventors with 50 or More Patents
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| 2007
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| Xerox Reveals Breakthrough Software that Categorizes Text and Images at the Same Time
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| Xerox funds new services laboratory at NC State University
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| The Science Consultant Program: Bringing Science to Life for 40 Years
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| Xerox Technology Tricks Counterfeiters
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| Xerox Opens Its Labs to Journalists on TechDay
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| R&D Magazine Lauds Xerox FreeFlow VI Software Suite
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| Getting to 100 before 50; Xerox scientist Bob Loce Reaches Patent Milestone
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| Xerox to Fund Green, Nano, Imaging Fellowships at MIT School of Engineering
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| Know-How Results in breakthrough paper: saves trees and money
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| Xerox Funds 11 New University Research Projects
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| Surpassing Search: New Xerox text mining software goes beyond "keywords" to deliver more relevant information
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| Xerox receives the National Medal of Technology
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| Now You See It, Now You Don't: Xerox Scientists Develop Fluorescent Writing To Deter Counterfeiting
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| Xerox Scientist Creates 'Color Language' Making Color Matching as Easy as Describing a Color
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| PARC Scientist Stu Card Wins Franklin Institute Bower Award for Achievement in Science
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| Inside Innovation at Xerox: Scientists Create a Rainbow of Custom Blended Colors for DocuTech Highlight Color Systems
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| Xerox's Santokh Badesha Reaches Rare Milestone; Inventor Awarded 150th Patent
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| Content Centric Networking
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| Groundbreaking Canadian Nanotechnology Partnership Lays Foundation For Big Success From Tiny Tech
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| Xerox Awarded 27 Percent More Patents In 2006
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| 2006
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| 2005
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| 2004
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| 2003
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| 2002
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| 2001
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