Programme - Document Management

13.30 - 14.00	Registration, welcome coffee and contacts with the partners of the congress
14.00 – 14.15	Opening by the chairman of the congress (Adele Folletti, Deloitte)
14.15 – 14.45	The Digital Mailroom: demystification (Pres & Q&A) If you think that a mailroom projects’ success or failure is solely determined by the performance of the technology or product you’ll buy, think again. Putting in place a digital mailroom project is highly probably a sub-part of a larger project of the “e-business” type. And if it isn’t, think again. So you think a blueprint for a digital mailroom project can be created in a day or two of meetings with your team and your preferred supplier? I suggest you think again. No, digital mailroom projects don’t have to be the cause of your supplementary stress level. And yes, cheap often turns out to be expensive after all. However, just make sure you set your expectations where they should be. And get involved. Use your sixth sense. And remember: A demo is not a project and a product is not your solution. Think beyond the products, find yourselves a long-term business partner.   Wouter Murrath, Area Manager Benelux, Océ
14.45 – 15.15	Automating the Digital Mailroom through Smarter Document Technologies (Pres & Q&A) The electronic mailroom is a digital gateway to the many and varied document workflows that are the life-blood of any modern company. Xerox has unique expertise for outsourcing Digital Mailroom processes. Xerox Global Services can help you re-engineer your processes to improve your customer’s response time, reduce cost, improve quality, while assuring regulatory compliance. After on a current-state assessment, XGS can help you reach significant improvements over the current state. To reach an additional level of productivity and automation though, further automation of some of the business processes through technology is necessary. This can be achieved through an intelligent usage of “Smarter Document Technologies”. Smarter Document Technologies are uniquely differentiated components coming out Xerox’s world-class research. Combined with a fine-grained analysis of your documents and business processes, they can be combined and adapted to address some of the most advanced customer’s business processes Francois Ragnet, Managing Principal, Technology Innovation, Xerox
15.15 - 15.45	Break, demos and contacts with the partners of the congress
15.45 – 16.15	The next generation mailroom: fast, digital, and hybrid (Pres & Q&A) The mailroom of tomorrow is going beyond the traditional paper based mailroom as we know it today: it is a digital, though hybrid, mailroom, in which most of the structured and non-structured documents can and will be scanned.   Yet it entails much more: incoming documents are integrated with company processes, to offer full cycle management and traceability, and boost productivity in each organization. However, due to confidentiality and the nature of certain documents, a mere digital mailroom will probably never exist. Manual document processing and other forms of mail and parcels delivery will remain a part of each mailroom.   Time gain is a critical issue within our digital mailroom. Being part of Belgian Post Solutions, eXbo looks at delivering time critical documents faster and earlier on the desk of each addressee or in a workflow or back office application every morning. “You’ve got mail”, will be the first message received each morning.   Our solution will be highlighted by the customer cases of Base and Luminus. Are you ready for a digital mailroom that requires minimal effort and offers high ROI as well as critical time gains?   Bart Toch, Sales & Marketing Manager, eXbo & Ivan Verhaecht, Sales Consultant, Arco
16.15 - 16.45	e-DReaMS – electronic Document and Record Management System (Pres & Q&A) These days, one of the most striking movements within our working environment is the effort that businesses, communities and individuals put into going paperless. There may be several underlying different reasons. However, whether it is an efficiency and cost saving strategy, an ecological approach or a little bit of both, It will entail a fundamental transformation for any business which adopts it. In this context, e-DReaMS is a typical example: a document and record management system inclusive of a digital mailroom. The whole paper process is taken in charge and dematerialised. E-DReaMS is a running project within Deloitte Belgium, with its first phase (the digital mailroom) in production since 2006. Adele Folletti (e-DReaMS project manager) will present the main findings of this initiative, giving a detailed view of the new electronic workflows within which the scanned documents are transferred. She will go through the main strategic choices that were faced at the start and during the project and give her view on the critical success factors and on the overall effort required to deploy it. Adele Folletti, Manager, Deloitte Consulting
16.45 – 17.00	Conclusions by the chairman of the congress (Adele Folletti, Deloitte) with the senior sponsor OCE
17.00 - 18.00	Closing cocktail, demos and contacts with the partners of the congress