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Toward Smarter Documents

Smarter documents are documents containing structured information to assist with document retrieval, distribution and manipulation. These smarter documents allow for more competitive businesses, combining intelligent human processing with the number crunching and communication facilities of computers and networks. Fluid document sharing across different media can close the processing gap between paper and digital documents, while connecting the information contained with other critical information systems.

The foundation for smarter documents and their management requires R&D investment and insights from two complementary aspects: work practices and technology. Through interviews and workshops, written diaries and video records, researchers at Xerox have developed a deeper understanding of how people work. This provides the basis for developing technologies and solutions tailored for customer needs and that truly improve efficiency.

Many studies have been conducted over the past three decades to analyze how information flows and how documents and their technology infrastructures are part of the IT environment. This understanding has generated technology to activate the information embedded in unstructured documents, and make it accessible as part of efficient business applications and more productive operations. Some of these studies have focused on:
  • Understanding in which settings office workers prefer to use paper documents over electronic, and how they interact
  • Understanding real business productivity opportunities resulting from reducing redundancies and errors associated with document intensive work
  • Identifying ways mobile workers can interact with stationary office devices, such as multifunction devices, copiers and printers, to deliver increasingly sophisticated document services
  • Analyzing how to best use, and proactively administer and maintain print/copy infrastructures to reduce user interventions, and eliminate down time
These studies provide the foundation for Smarter Document Management in the office environment. The framework addresses three key areas:

Device and Fleet Infrastructure Management
Deployment of people, methodologies, tools, and technology to better support printing and imaging applications.

Document Lifecycle Management
Streamlining business processes surrounding the office and document-intensive workflows.

Managed Document Services and Platforms
Assessing and managing the role of documents as containers handling an enterprise's mission critical information, and improving overall business process efficiency by leveraging customized services and solutions.

Smarter Document Management for the office environment assesses the opportunities in these three areas, to help organizations move to more cost-effective document information and process management. The full White Paper on this topic is available here.

 
Focus on Innovation Archive
2008
Xerox Honors Local Inventors at Annual Patent Dinner
Public Gets Sneak Peek at Xerox’s Erasable Paper at WIRED NextFest
Xerox Makes Environmental Remediation Patents Available to All Through Eco-Patent Commons
Scientists Develop 3-D Document Visualization for "No Surprises" Printing
DARPA program builds on PARC foundation in printing large-area, flexible electronics
Xerox Joins IORG
Xerox Research Centre Europe coordinates EU CACAO project to provide cross-language access to online catalogues and libraries
Incubating Inside Xerox Labs: Innovation that Benifits the Workplace, Healthcare, and the Environment
Robert Loce Elected SPIE Fellow
Rochester Engineering Society Celebrates Technical Excellence
Xerox is Among the World's Best Analyst Competing to Win the Edelman Prize for Achievemnt in Operations Research & Analytics
Patent Powerhouse: Xerox Boasts 101 Inventors with 50 or More Patents
2007
Xerox Reveals Breakthrough Software that Categorizes Text and Images at the Same Time
Xerox funds new services laboratory at NC State University
The Science Consultant Program: Bringing Science to Life for 40 Years
Xerox Technology Tricks Counterfeiters
Xerox Opens Its Labs to Journalists on TechDay
R&D Magazine Lauds Xerox FreeFlow VI Software Suite
Getting to 100 before 50; Xerox scientist Bob Loce Reaches Patent Milestone
Xerox to Fund Green, Nano, Imaging Fellowships at MIT School of Engineering
Know-How Results in breakthrough paper: saves trees and money
Xerox Funds 11 New University Research Projects
Surpassing Search: New Xerox text mining software goes beyond "keywords" to deliver more relevant information
Xerox receives the National Medal of Technology
Now You See It, Now You Don't: Xerox Scientists Develop Fluorescent Writing To Deter Counterfeiting
Xerox Scientist Creates 'Color Language' Making Color Matching as Easy as Describing a Color
PARC Scientist Stu Card Wins Franklin Institute Bower Award for Achievement in Science
Inside Innovation at Xerox: Scientists Create a Rainbow of Custom Blended Colors for DocuTech Highlight Color Systems
Xerox's Santokh Badesha Reaches Rare Milestone; Inventor Awarded 150th Patent
Content Centric Networking
Groundbreaking Canadian Nanotechnology Partnership Lays Foundation For Big Success From Tiny Tech
Xerox Awarded 27 Percent More Patents In 2006
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Contact Us: for questions about Xerox research and innovation, patents or technology licensing, scientific work and related inquiries, please email: xigwebmaster@xerox.com

Outside Submissions: Xerox encourages and welcomes unsolicited ideas and suggestions. More information on submitting your ideas to Xerox for review can be found here.

If you have any questions, please don't hesitate to contact us by email at Outsidesubmissions@xerox.com.

For all other inquiries, please use the appropriate contacts listed at Contact Xerox.